Automotive BDC Manager

Fully Remote Job

Business Development Center (BDC) Manager – Automotive

We offer great pay and excellent benefits for experienced BDC managers! If you are a natural communicator and a born leader, our dealership needs you. When you join our dealership family, you’ll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards. You’ll also oversee a team of dedicated BDC coordinators and train them in the art and science of customer communication. We only hire the best. If that’s you, then let’s get the conversation started today!

Job Responsibilities

  • Oversee daily BDC department operations
  • Recruit and train BDC staff
  • Understand buying profiles and patterns of typical telephone prospects
  • Run daily/weekly/monthly reports and track results
  • Prepare individual “call results reports” for BDC staff
  • Record and listen to customer calls
  • Train BDC staff by reviewing recorded/live calls and outcomes
  • Determine which customers to contact based on current marketing initiatives
  • Review performance and develop staff
  • Interface with other department heads
  • Participate in dealership management meetings 


  • Successful track record in Internet sales, auto dealership business development centers or Internet sales department management
  • The ability to manage high call volumes, internet leads and call lists simultaneously
  • Overall knowledge of automotive sales and service department operations
  • Strong organizational skills and leadership abilities
  • Familiarity with dealership CRM and DMS systems
  • Experience in training teams and individuals preferred

Job Requirements

  • High school diploma/GED
  • Basic computer skills
  • Dealership BDC experience
  • Must have valid driver's license


Compensation is based on experience.


In addition to career-long personal development, our associates enjoy a number of benefits, including:

  • Medical, Dental and Vision Insurance
  • Flexible Spending and Health Savings Accounts
  • Supplemental Life Insurance
  • Short-term & Long-term Disability
  • Accident and Critical Illness Coverage
  • 401K with Company Match
  • Paid Vacation
  • Paid Personal Time
  • Paid Holidays
  • Employee discounts on vehicles, parts and service

Our Company 

Through a long history of service to our customers and community, Ed Voyles Automotive Group has earned the reputation as a local and industry leader.  We have been in business for over 65 years and are one of the largest, family-owned, privately held dealership groups in the metro Atlanta area.  We know that this reputation is a direct result of the loyalty, commitment and continued efforts of our employees.

Since Mr. Voyles opened his first dealership in 1952, we have been committed to providing employees with a great atmosphere to work in, where supporting each other to grow and be successful is part of our culture. Today, we are committed to recruiting long-term employees and developing talent from within. We strive to be innovative leaders in work environment, management and people development that extends beyond the automotive industry. At Ed Voyles Automotive Group, our commitment to our employees gives them balance in life – where equal consideration is given to our business priorities as we give to our family priorities. 

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