Warranty Administrator

About Us:  Ed Voyles CDJR is a top-rated automotive dealership dedicated to providing excellent service and care to our customers. We are seeking an experienced Warranty Administrator to join our Service Department team. This role is ideal for a detail-oriented professional with a background in warranty processing who enjoys ensuring efficient and accurate claim handling.

Position Overview: The Warranty Administrator will manage all aspects of warranty claim submissions, working closely with service advisors, technicians, and manufacturers to ensure compliance with warranty guidelines. We’re looking for a highly organized individual who can streamline processes and maintain accuracy, maximizing dealership reimbursement while supporting a smooth workflow within the service department.

Key Responsibilities:

• Prepare and submit warranty claims accurately to manufacturers and vendors in a timely manner
• Review and verify claim accuracy, ensuring compliance with manufacturer guidelines
• Communicate with service advisors and technicians to gather necessary documentation
• Track and follow up on outstanding warranty claims, addressing any claim rejections or discrepancies
• Reconcile warranty payments and credits, maintaining detailed records
• Ensure timely processing of all warranty paperwork, keeping accurate documentation for audits
• Stay current on manufacturer warranty policies, recalls, and service bulletins

Qualifications:

• Previous experience as a Warranty Administrator in a dealership setting preferred
• Strong understanding of dealership warranty guidelines and claim procedures
• Proficient in dealership management software and warranty claim systems
• Excellent organizational skills and attention to detail
• Ability to communicate effectively with team members and manufacturers
• Problem-solving skills with the ability to handle claim rejections and adjustments
• High level of professionalism and reliability

What We Offer:

• Competitive pay
• Comprehensive benefits package (medical, dental, vision, retirement plans)
• Opportunities for professional growth and training
• Employee discounts on vehicles, service, and parts
• Supportive team environment

How to Apply: If you’re a meticulous professional with a background in warranty administration, we’d love to hear from you! Apply today by submitting your resume and a cover letter detailing your relevant experience.